Frequently Asked Questions
General
We provide a variety of products, including wigs, bundles, frontals, and closures.
We currently have small, medium, and large sizes available for select wig models.
For lengths between 12" and 16", we recommend 2 bundles. For lengths 18" and longer, 3 to 4 bundles
are suggested, though this may vary based on personal preference.
With regular maintenance and proper care, our hair can last for several years. The longevity may vary
based on the hair's quality, and it can often be reused multiple times.
Yes, our hair can be colored or bleached to a wide range of shades, from the darkest colors to the
brightest.
Yes, our hair is versatile and can be straightened. To restore your curls or waves afterward, simply wash
and deep condition the hair, and your curls will bounce back.
Yes, we do! For more information, please email us at info@ohemaascastle.com
The typical processing time is 5 to 7 business days. Delivery times may vary based on your
chosen shipping options.
Yes, we provide international shipping. For more details, please check our delivery information page.
Once your order has been processed and collected, you will receive a notification along with an
estimated delivery date. This will help you track your order and know when to expect it!
If you miss your delivery, please contact Hermes or DHL to reschedule.
