Terms & Conditions
At OHEMAASCASTLE, we are committed to providing our customers with top-quality hair and strive to
meet your specific requirements. We take pride in delivering exceptional products globally and conduct
thorough quality checks on our raw and virgin hair to maintain high standards. We encourage you to
read our policies below before placing an order at www.Ohemaascastle.com to familiarize yourself with
our processes.
1. Acceptance of Terms
These Terms & Conditions govern your use of this website (including any sub-domains, unless specified
otherwise) and your relationship with OHEMAASCASTLE, the website's owner. By accessing the website,
you agree to comply with these terms. If you do not agree, please cease use immediately.
In these terms, "User" refers to any individual accessing the website who is not an employee of
OHEMAASCASTLE or a consultant providing services. Users accessing the site from locations outside our
primary market do so at their own risk and are responsible for compliance with local laws.
The website is intended for users aged 18 and over. By using it, you confirm that you are at least 18 years
old. Those under 18 are not permitted to register or use the site.
2. General Conditions
OHEMAASCASTLE reserves the right to refuse service to anyone at any time for any reason.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted
and may involve various networks and changes to meet technical requirements. Credit card details are
always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of our services or the website
without prior written consent.
3. Products and Services
We strive to accurately display product colors, features, and specifications, but cannot guarantee that
they will be error-free or reflect actual products due to variations in electronic displays.
All products are subject to availability, and we reserve the right to discontinue any item at any time.
Prices and return/exchange policies are governed by our Return Policy.
We do not guarantee that products or services will meet your expectations or that errors will be
corrected. Prices are subject to change without notice.
4. Copyrights
All content on http://www.Ohemaascastle.com, unless uploaded by users, belongs to Ohemaascastle,
our affiliates, or third parties. This includes text, graphics, images, audio, and any information stored on
the website. By using the website, you acknowledge that this content is protected by intellectual
property laws. No part of the site may be copied or used commercially without our prior written
permission.
5. Cookies
We may use cookies and similar technologies to collect information such as browser type and visitor
behavior. This helps us improve our website and personalize your experience. While cookies do not
collect personal information, they may be linked to previously provided identifiable information.
6. Prohibited Uses
You are prohibited from using http://www.Ohemaascastle.com in ways that may harm the site or
interfere with others’ use. This includes illegal or abusive activities and unauthorized use of copyrighted
content.
We reserve the right to terminate your access for violations of these terms.
7. Billing and Account Information Accuracy
You must provide accurate and complete information on the website. Please inform us of any changes
immediately. We may require proof of billing address.
We reserve the right to refuse orders and to limit quantities per person, household, or order. Any
changes or cancellations to orders will be communicated via the provided contact information.
8. Website Availability and Disclaimers
Ohemaascastle provides its services on an "as is" basis without warranties of any kind. We do not
guarantee that the site will be free of defects or errors, and we are not obligated to update site
information.
We may introduce new services in the future, which will also be subject to these terms.
9. Limitations of Liability
Ohemaascastle’s liability is limited to the remedies stated here, including for product unavailability. We
are not liable for indirect or consequential damages, and any liability for purchases is capped at the total
amount paid for those products.
10. Changes to Terms of Service
You are responsible for reviewing these terms periodically. We reserve the right to modify them at our
discretion. Continued use of the website after changes indicates acceptance of those updates.
If you have questions about these Terms & Conditions, please contact us at info@Ohemaascastle.com.
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Privacy & Safety
1. Your Personal Information Matters
Our privacy policy protects personal information shared through our website, while business information
is not covered. By using our site, you consent to the collection of your personal data. We encourage you
to review both our privacy policy and our terms.
At http://Ohemaascastle.com, we gather information you provide and use your browsing behavior to
recommend relevant products. Your information is collected through activities like registration,
purchases, and promotions.
It’s important to provide accurate information to avoid shipping issues and to ensure our team can
contact you when needed. We collect details such as your name, address, email, payment information,
and preferences solely to fulfill your requests. We may share information with companies for fraud
prevention or legal compliance.
We keep your information secure, accessible only to employees who maintain confidentiality.
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Payment Methods
1. Payment Process
Payment is required in full at checkout before order processing. We accept PayPal and credit/debit cards
(excluding American Express). Refunds will be issued via the original payment method.
Fraud will be prosecuted, and mismatched billing and shipping addresses may delay your order. Proof of
address may be required within 24 hours of placing your order; failure to provide this will result in order
cancellation.